Moments of the duration of busy periods of M^X/G/1/n systems
          Pacheco, António; Ribeiro, Helena  
          
          Probability in the Engineering and Informational Sciences, 22(3) (2008), 347-354  
          http://dx.doi.org/10.1017/S026996480800020X  
           
          We derive a simple recursion to compute moments of arbitrary order of the duration of busy periods of MX/G/1/n systems starting with an arbitrary number of customers in the system.  
         |