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Moments of the duration of busy periods of M^X/G/1/n systems

Pacheco, António; Ribeiro, Helena

Probability in the Engineering and Informational Sciences, 22(3) (2008), 347-354
http://dx.doi.org/10.1017/S026996480800020X

We derive a simple recursion to compute moments of arbitrary order of the duration of busy periods of MX/G/1/n systems starting with an arbitrary number of customers in the system.